CUSTOMER TESTIMONIALS

They did an outstanding job on my car! The paint match is so good that I can’t tell the difference from the original paint. The workmanship was excellent, and I’m very satisfied with the results. I will definitely refer my family and friends to this location

met salesman Chris and Joseph, very friendly and they took care my every need.

It was great experience purchasing my new vehicle from Loyalty Toyota Petersburg. Chris and Christian took care of me and my daughter. If you are in the market for a new vehicle please go and see those guys.

Come see Chris B. He is the best ! Loved my experience!

We used the body shop to fix a small accident on the front of the car. They did a great job! I wasn't going to give 5 stars but then I found out Heather Meritt works there! Instant 5 stars for good people and great service. They cleaned the car almost like new too. Keep it up guys

I gave them 5 stars due to the fact that they kept me informed every step of the way, and the work was very nicely done. Also, the team that handled my claim was very polite, professional, and courteous.

Thank you to Shelby and the loyalty team for their amazing customer service. My car was in the shop for a short period of time they work really fast and hard and they honor their craft and they really do their best work to make sure you are satisfied with your needs. Thank you so much to the body shop for fixing my car to 100% everything is flawless.

Tony Beamer and Josef Schmidt are the best hands down. Purchased my 2nd car and will always buy more.

Great staff.

Very friendly and courteous. They absolutely honor what they advertise.

I loved the experience we had Loyalty! We've brought our Toyota Highlander TWICE here for repair & they were amazing both times!

Great service very satisfied

I highly recommend this repair shop. The attention to detail they pay to your vehicle his top notch. They source parts that are quality, and if they are not, they will go as far as seeking out the part from an original equipment manufacturer. Their timeliness and consistent communication into the estimated completion date was more than what I expected. They enabled me to work with my insurance company on the rental, which I never had to use while my vehicle was in the shop.. They explained all the work that was done as well as further instructions to ensure the warranty work will not be voided. Thank you team for your service!

Patient, professional and grade A repair. I am very happy with my car. Smashed I the back but looking excellent now. Thank you Mike and Peter. Job well done!

Super helpful and not pushy. Opens early and salesman greeted me as I drove thru lot. I wasn't sure of what kind of car i wanted to purchase. Older gentlemen that's been there many years offered several suggestions. I decided to keep looking. Went to Midlothian and found a vehicle I wanted but they were not willing to offer a dime for my trade in or come down on price. Got Internet add showing the vehicle I wanted at Loyalty Used Cars. I called and they brought the car up from their Williamsburg lot that same day. I bought it and the process was very quick and painless. Manager was very kind and friendly. Great business and I'll be back.

Loyalty did a magnificent job on the repairs to my vehicle. I was kept informed in a timely manner and the vehicle was ready on the specified date. Customer service is great.

Fixed my truck with no issues, in a very short time, friendly service, they did a great job,

Truck looked like new when I got it back

Other then a few scrapes and spots that I thought would be taken care of, the work was outstanding. My car looked new when I picked it up!

Customer service very professional