CUSTOMER TESTIMONIALS

Super helpful and not pushy. Opens early and salesman greeted me as I drove thru lot. I wasn't sure of what kind of car i wanted to purchase. Older gentlemen that's been there many years offered several suggestions. I decided to keep looking. Went to Midlothian and found a vehicle I wanted but they were not willing to offer a dime for my trade in or come down on price. Got Internet add showing the vehicle I wanted at Loyalty Used Cars. I called and they brought the car up from their Williamsburg lot that same day. I bought it and the process was very quick and painless. Manager was very kind and friendly. Great business and I'll be back.

Loyalty did a magnificent job on the repairs to my vehicle. I was kept informed in a timely manner and the vehicle was ready on the specified date. Customer service is great.

Kristen got me set up nicely. Thank you so much. May God bless you and yours😊

Didn't have what I really wanted but Mr. Archie was very nice in helping me

Great and fast work!!! Communicated every step of the way and was a pleasure to work with

Vince is the man. He helped out my elderly mom with her car purchase. The team was great and were professional and personable. Great place to purchase a vehicle. 😃

Truck looked like new when I got it back

Fixed my truck with no issues, in a very short time, friendly service, they did a great job,

Other then a few scrapes and spots that I thought would be taken care of, the work was outstanding. My car looked new when I picked it up!

Haven't bought a car from them yet but I did go and test drive one. The salesmen who I talked with named Archie was down to earth, friendly and very respectful. He had a great personality. I'm still in the hunt for a vehicle and I hope when I do buy one Loyalty has the vehicle and price I'm looking for. I recommend Archie!

Customer service very professional

Thanks for my Caddy!

Archie was amazing! Honest, funny and definitely made sure I walked out with what I needed!

Archie was vary pleasant and professional. He was driven to make sure i left the lot happy and driving away in a reliable vehicle. I am now have my own car, after two years of having to use public transportation. If you need wheels and a friendly handshake, Archie is your guy.

The people here were so amazing and nice they helped me get my first car and huge shoutout to Archie Banks the dealer who helped me get me my first car

Loyalty Collision Center repaired my car promptly, and I was very satisfied with the results.

Loyalty Toyota-Petersburg does the best body work in the RVA area.

Definitely a great job, good communication

Excellent

I had a previous good experience with Loyalty so when I needed another repair to my vehicle they were on the top of my list. Insurance company had me take photos of damages to my vehicle and tried to send me a check for much lower than I thought. Loyalty was very experienced in these matters and was able to help the Insurance company navigate there system in order to get a prober estimate to fix my vehicle. It was way more damage than what you can see from a photo. I am very happy with the way that Loyalty took control of the situation and the repairs done to my vehicle. Thank you Lucas